Terms and conditions of use

Welcome to www.civiliashoew.gr.

Please read carefully the following terms about the rights and obligations of the company to all of you.

Make sure you agree to the following terms and conditions because your further use and browsing of the above website implies your explicit and unconditional consent and consent to them.

Consumer contact line:

Telephone: 2105754485

Email: [email protected]

Working hours:

Monday, Wednesday and Saturday 9: 00-16: 00

Tuesday, Thursday and Friday 9: 00-21: 00

The name of the company: AVRAMIDIS GEORG. ABRAHAM

Distinctive Title: CIVILIA

Headquarters: RIGA FERAIOU 37, 12462, HAIDARI

TIN: 032667403

DOU: EGALEO

Terms 

Civilia Shoes reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through the online store, according to its needs and transactional manners at any time with or without notice. Please note that the change of terms does not include orders that you have already placed.

Service Description

The online store Civilia Shoes promotes and resells the products of the suppliers with which it cooperates. The company reserves the right to freely choose the products it promotes in Civilia Shoes and to modify, renew and / or withdraw them at any time and without prior notice. Similarly, Civilia Shoes may modify, renew the pricing policy, any offers and discounts which it may freely choose and conduct as well as modify, renew and / or withdraw at any time and without prior notice and / or observance. The company takes every possible care for the correct publication and the correct display of the information related to the products that it promotes through Civilia Shoes.

Limitation of Liability

Civilia Shoes is not liable to customers / users for damages that may arise from the execution or not of their order. It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.civiliashoes.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability and the return of the money after the payment has been made. In no case the online store www.civiliashoes.gr is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative, which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc. ) by visitors of the website or third parties due to a reason related to the operation or not and / or use of the website and / or inability to provide services and / or information available by it and / or any unauthorized interventions of third parties to products and / or services and / or information available through it. Civilia Shoes makes every effort to provide high quality services but nevertheless can not guarantee that there will be no downtime of the website or "human" errors when updating / indicating the price and / or features of a product. In any case, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact us by e-mail at info @ civiliashoes.

Order registration and product availability

The registration of an order does not imply an automatic freezing of the stock. In those cases of low inventory, Civilia Shoes reserves the right not to execute any order or part thereof, if availability in relation to demand proves to be insufficient. In this case, telephone or electronic information will be provided. The final confirmation of availability is made during the processing of the order and the collection of the products.

Intellectual property rights

All content of the website, including images, graphics, photos, drawings, texts, information, services and products are the intellectual property of Civilia Shoes and are protected under the relevant provisions of Greek law, European law and international conventions. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the Website. Any playback, reissue, upload, release, Dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of Civilia Shoes or any other legal owner of the above copyrights. The names, images, logos and insignia that represent Civilia Shoes, its online store www.civiliashoes.gr and third parties contracted with them as well as their products or services, are exclusive marks and insignia of Civilia Shoes and www .civiliashoes.gr and the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property.

User Obligations

The users of the website www.civiliashoes.gr accept that they will not use this online store for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, vulgar, obscene, violates someone else's privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may harm minors in any way information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret,third-party copyright or other proprietary rights, contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any computer software or hardware that intentionally or unintentionally infringes applicable Greek and Community law and its provisions, may harass third parties in any way and any content is used to collect or store personal data about other users.intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store personal data about other users.intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store personal data about other users.

Shopping Security

The company Civilia Shoes recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is completely secure and confidential. SSL (Secure Sockets Layer) software is used to protect the data circulated through the Website www.civiliashoes.gr. SSL is a communication protocol that encrypts the communication between your terminal and the online store server. The encryption of your data is extremely powerful and is considered virtually inviolable.

Privacy

During your visit to the pages of www.civiliashoes.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information that concerns you (name, profession , email address, date of birth, etc.). Any personal data that you declare anywhere on the pages and services of the website

www.civiliashoes.gr are intended exclusively to ensure the operation of the respective service and may not be used by any third party (except where provided by law to the competent authorities only). The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. For any question or suggestion or statement related to these issues please contact us at [email protected]. At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

The online store www.civiliashoes.gr operates in accordance with applicable Greek and Community legislation and safely keeps your personal data for as long as you are registered in a service of www.civiliashoes.gr, which are deleted after the expiration in any way of the transaction.

Order cancellation policy

Without limitation the provisions on Withdrawal of article 9, the cancellation of the order can be done in the following cases:

Before the order is completed, during the electronic process you can "back" and remove the quantities of products from your cart by clicking on the "remove" button.

After receiving the product, call us at 2105754485 or contact us at [email protected], explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options. In case your order has already been invoiced and you wish to cancel it, then contact the Customer Service Department at 2105754485 and provide the details of your order.

Product receipt policy

In case you did not receive your product you can contact us to refund your money or we will resend the product you ordered.

Defective product policy

We make every effort to check for any defects in our products. In any case, if the product is defective, we will gladly replace it.

Non-service policy

Civilia Shoes and its affiliates make every effort to ensure the smooth operation of its website, without guaranteeing that its or its server operations will be uninterrupted or error free, free of viruses or other similar elements. Www.civiliashoes.gr reserves the right to terminate the service at any time without notice. (maintenance, updates, database errors-connections).

Product return policy

You have the right to return the products you bought, after consultation and stating in writing at [email protected] the reasons you wish the return. Civilia Shoes reserves the right not to accept product returns when there are special reasons or concerns the resale of this product.

Returns are accepted if the product has not been used and is accompanied by the manufacturer's card, the original packaging as well as the retail receipt or invoice.

Returns for underwear (briefs) and swimwear for hygiene reasons are not accepted.

In case of return, an e-mail should be sent to [email protected], in which case the order code must be mentioned, or it must be preceded by telephone by 2105754485 Monday, Wednesday and Saturday 9: 00-16: 00 and Tuesday, Thursday and Friday 9: 00-21: 00. Returned goods must be sent to Civilia Shoes headquarters.

To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order, the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, wrong item, etc. ). In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way their return will take place, your refund will be completed within 14 working days from the date we receive the products. In case of return of the products, the amount of money related to the value of the goods is returned and not possible transport, cash on delivery or bank charges. Shipping costs for the return of products are borne by the customer.

Cancellation policy

Order cancellation is made WITHIN 1 DAY from its submission you will need to call us at 2105754485 or send us an email at [email protected] stating the order code or if you have not kept it, the name and date on which it was made .

Withdrawal policy

As a customer you have a period of three (3) calendar days to withdraw, if you have made purchases at a distance, without stating the reasons and with the sole charge of the cost of returning the product. Civilia Shoes must return the money (including shipping costs) within fourteen calendar days of the date on which the consumer was informed that he was withdrawing. Prerequisites for exercising the right of withdrawal are: the product has not been used, no other labels or markings (eg stickers, brand marking, etc.) that have the products on them have been removed. Also, all items should be returned in excellent condition received without damage, without any defects (subject to the return of a defective product), complete and in their packaging (for items received in special packaging - eg fragile products - must be returned in their special packaging), while it must also be accompanied by all the necessary documents. Also, for items that include special packaging, their packaging must not have been tampered with or damaged.

Applicable Law - Jurisdiction

The specific terms and conditions as well as any modification are governed by and construed in accordance with Greek law. If a provision is declared invalid or void, it automatically ceases to be valid, without in any case affecting the validity of the other terms. For any dispute that arises from the use of the Website, the competent courts of Athens have jurisdiction.

Cookies

Cookies are small data files that are stored on the hard drive of the person who visits a Website, for the purpose of keeping statistics (in order to determine the popular Internet sites or for marketing purposes) and to facilitate the user's access to the Website of their choice.

Cookies do not pose a risk to the user's computer system or to his files. A user who does not wish to collect information through cookies, has the ability to delete existing ones and choose whether to automatically reject future cookies, or to decide whether to reject or accept any cookies. specific cookie on his computer with the inevitable consequence of making it more difficult or impossible to use certain parts of the site.

Advertising information messages

The user-visitor of the Website has the possibility, if he wishes, to request information about the new products that the Company has in the market and for any other offers, by sending advertising & informational messages to his e-mail or postal address or by phone. This service will not be abused. The user can in any case and at any time request the cessation of receiving advertising messages, while the Company before sending them consults the provisions of article 19 par. 4 ed. d 'and 13 par. 3 of law 2472/1997, a register of the Authority in which are registered the persons who do not wish to be included in files, which aim at the promotion of supply of goods or the provision of services remotely.